The aim of this assignment is to discuss the importance of ecosystem in a utility company and it’s operational and economical impacts. And also to highlight the role of digitization, which is already achieved within the said company.

Ecosystem in a utility company

Importance Ecosystem in utility company. Paper details: To discuss the importance of ecosystem in a utility/power company and it’s operational and economical impacts. And also to highlight the role of digitization, which is already achieved within the said company. Brief idea about the company: it is power and water utility company, and the sole provider in the city. They are a very customer centric company, providing customers with all means to enhance the customer experience.

However, highlight that even though the company is thriving in customer service and day to day operations, there is still a gap within the company between the stakeholders -(Asset directorate, operation directorate and Operations directorate) when it comes to new projects which cost5the company time and money. https://youtu.be/-Vu_3jyRUM4

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