Examining the effect of diversity in the health care workforce

In this assignment, examine Case 67 on “Diversity in the Health Care Workforce” in your Health Care Management textbook. Also, refer to the articles you have located through the research guide and the unit readings. Assume you are the human resources manager in this case. Address the issue of hiring the new business manager for the outpatient clinic. Do so within the framework of cultural competency, diversity and leadership. In your essay on diversity in the health care workforce, answer the following questions.

Should cultural proficiency and community awareness be rated more highly? What management, training, and leadership practices support a new manager? In addition, do they ensure clinic programs and services respond to community needs? Health care organizations must engage the communities they serve in order to improve cultural proficiencies and reduce health disparities. What are one or two community-engagement strategies that leadership might use in this scenario?

Examining the effect of diversity in the health care workforce

How does employing a diverse workforce contribute to and support effective leadership? In order to address the issues in this scenario, what leadership style or communication strategies should be used? Based on your analysis on diversity in the health care workforce, who would you hire for this position from the candidates in the scenario? Nancy K. , Sayre or Sally O. Casey. You as the human resource manager, you work at a small hospital in a rural community of 30,000 mostly Spanish-speaking people in southern New Mexico.

In addition to this the hospital has a job opportunity for a business manager for a new outpatient clinic that is about to open. You are considering three different candidates for the position. One is an individual who grew up in the community and just completed an undergraduate degree in Health Administration from an in-state college about 500 miles away. Along with that,she completed an internship but has no other practical experience.The second one is a bilingual man in his 50s who has spent his entire career working at the local bank in finance.

Examining the effect of diversity in the health care workforce

He helped to acquire loans for regional farms or other businesses. He wishes to switch to a more personally fulfilling opportunity. Last but not least, in a  nurse who works at a large hospital in the state capital. It is about 200 miles away and would like to transition from direct patient care to management. Besides,her excellent performance reviews makes people like the more. She grew up on tribal owned lands for the Navajo and needs to return to care for her elderly parents. The CEO of the hospital catches the you the HR, in the hospital cafeteria.

He mentions that he has just returned from a national conference and learned a lot about diversity in hiring. He passes on these thoughts. Achieving diversity in health care management requires commitment among all professionals including entry-level staff, middle managers, and senior executives. Five solutions for diversity success include being sensitive to cultural differences in the workplace. Establishing strategic goals that emphasize cultural diversity. Seeking regular input from employees about diversity initiatives.

Examining the effect of diversity in the health care workforce

Promoting minorities from within and mentoring them as well (Witt/Kiefer, 2011). The American College of Healthcare Executives (ACHE, 2010) calls for “awareness of diversity issues on hiring practices that attract diverse staff. Development and mentoring in educational programs and organizations and organization wide diversity training,” Which are all key practices on which HR needs to focus. “Our country’s increasingly diverse communities result in a more diverse patient population” (ACHE, 2010) and require a more diverse health care workforce.

The Institute for Diversity in Health Management is a resource for strategies, programs, and leadership initiatives. The makeup of the communities served in the current U.S reflects on the ultimate goal of having the health care workforce. Given the current U.S. demographic trend of moving toward a minority nation and the need for all health care organizations to adhere to the National Standards for Culturally and Linguistically Appropriate Services in Health Care, achieving greater diversity in the health care workforce will continue to be an important challenge (Office of Minority Health, 2001).

Examining the effect of diversity in the health care workforce

Within health professions, the representation of Hispanics, Native Americans, and African Americans is lower than their representation in the general population. The American Hospital Association data indicated that the majority (94%) of hospital CEOs were white; whereas only 65% of the population was white in census data from 2010 (ACHE, 2010). Increasing racial and ethnic diversity has been associated with improved patient care and satisfaction, improved clinical outcomes, and stronger financial performance (Witt/Kiefer, 2011).

Studies have suggested that by increasing diversity, the field of health care management can improve work-place culture.Furthermoremunity relations, and have an overall positive impact on the health of the community (ACHE, 2010). Discussion the following questions.  First,what required and preferred qualifications should be included in the job description or job posting to ensure competitive and appropriate candidates apply for the business manager position?  Secondly, give examples to five questions that could be asked during the interview to determine the candidate’s cultural proficiency.

Examining the effect of diversity in the health care workforce

Moreover, is proficiency  awareness be rated more highly and thus given greater importance than other qualifications in the hiring process? Four,how important should background and or experience in health care be rated? Five,what management, training, and leadership practices support a new manager and ensure clinic programs, practices, and services are responsive to the needs of the community?

Six, health care organizations must engage the communities they serve in order to improve cultural proficiency and reduce health disparities. Describe three to five community engagement strategies the newly hired outpatient clinic could implement. Seven,that strategies can health care organizations use to evaluate the effectiveness of their community engagement strategies? Finally,what strategies can health care organizations use to evaluate the effectiveness of their diversity and cultural proficiency strategies?

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