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Tag Archives: conflict
Customer service interaction case 2023 Best
This assignment involves analyzing a customer service interaction case study based on scenario examples of ineffective (Video One) and effective (Video Two) interpersonal communication.
Customer service interaction case
This assignment requires students to analyze a customer service interaction case study based on scenario examples of ineffective (Video One) and effective (Video Two) interpersonal communication. To complete this assignment, watch the following two videos and analyze the scenarios with reference to the ideas and concepts learned from Chapter 8: Communication & Relationships. Answer questions A-E. Video One: Ineffective Interpersonal Communication https://www.youtube.com/watch?v=N7lGqmZprx0 Video Two: Effective Interpersonal Communication https://www.youtube.com/watch?v=g7cQaYQsqxI. Questions A-E: A) Describe the scenarios in Video One and Video Two (e.g. where did it happen, what happened, who was involved, how it happened, etc…).
Customer service interaction case
B) Identify the communication styles of each character in Video One and Video Two and justify your rationale. (5 marks; 250-500 words maximum) C) In Video One, identify three barriers to effective communication and justify your rationale for choosing these barriers. (5 marks; 250-500 words maximum) D) In Video Two, identify three successful communication strategies and justify your rational for choosing these successful strategies. (5 marks; 250-500 words maximum). E) Write a self-reflection response describing a situation where you encountered an interpersonal communication conflict. Evaluate your role and communication style.
Customer service interaction case
Describe the conflict. How did you handle this conflict? Did you take a passive or active role, and why? How was the conflict resolved; what strategies were used? What do you think you need to improve upon when faced with an interpersonal communication conflict? (5 marks, 500-750 words maximum). When answering all of these questions remember to make connections with the ideas and concepts learned from Chapter 8: Communication and Relationships. Do not use outside sources. Please only consult the textbook and any materials used in lecture/lecture slides. When paraphrasing and using direct quotations from the textbook, please remember to cite the textbook and include a reference/works cited list. https://youtu.be/8KPVjwJvxsc
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Successful communication strategies. 2023 Best
This assignment involves watching a video and identifying and justifying three successful communication strategies. On the other hand there is a description on how to write a self-reflection response describing a situation where you encountered an interpersonal communication conflict.
Successful communication strategies.
In Video Two(Effective Interpersonal Communication https://www.youtube.com/watch?v=g7cQaYQsqxI), identify three successful communication strategies and justify your rational for choosing these successful strategies. (5 marks; 250-500 words maximum) E) Write a self-reflection response describing a situation where you encountered an interpersonal communication conflict. Evaluate your role and communication style. Describe the conflict. How did you handle this conflict? Did you take a passive or active role, and why? How was the conflict resolved; what strategies were used? What do you think you need to improve upon when faced with an interpersonal communication conflict? (5 marks, 500-750 words maximum)
Successful communication strategies.
**When answering all of these questions remember to make connections with the ideas and concepts learned from Chapter 8: Communication and Relationships. Do not use outside sources. Please only consult the textbook and any materials used in lecture/lecture slides. **When paraphrasing and using direct quotations from the textbook, please remember to cite the textbook and include a reference/works cited list. Ensure that this assignment meets the following criteria: – 12-point font, Times New Roman – APA style; include a cover page and reference list – Microsoft Word or PDF submissions only. https://www.youtube.com/watch?v=g7cQaYQsqxI
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Customer service interaction case study 2023 Best
This assignment involves analyzing a customer service interaction case study based on scenario examples of ineffective and effective interpersonal communication.
Customer service interaction case study
This assignment requires students to analyze a customer service interaction case study based on scenario examples of ineffective (Video One) and effective (Video Two) interpersonal communication. To complete this assignment, watch the following two videos and analyze the scenarios with reference to the ideas and concepts learned from Chapter 8: Communication & Relationships. Answer questions A-E. Video One: Ineffective Interpersonal Communication https://www.youtube.com/watch?v=N7lGqmZprx0 Video Two: Effective Interpersonal Communication https://www.youtube.com/watch?v=g7cQaYQsqxI Questions A-E: A) Describe the scenarios in Video One and Video Two (e.g. where did it happen, what happened, who was involved, how it happened, etc…).
Customer service interaction case study
B) Identify the communication styles of each character in Video One and Video Two and justify your rationale. (5 marks; 250-500 words maximum) C) In Video One, identify three barriers to effective communication and justify your rationale for choosing these barriers. (5 marks; 250-500 words maximum) D) In Video Two, identify three successful communication strategies and justify your rational for choosing these successful strategies. (5 marks; 250-500 words maximum) E) Write a self-reflection response describing a situation where you encountered an interpersonal communication conflict. Evaluate your role and communication style.
Customer service interaction case study
Describe the conflict. How did you handle this conflict? Did you take a passive or active role, and why? How was the conflict resolved; what strategies were used? What do you think you need to improve upon when faced with an interpersonal communication conflict? (5 marks, 500-750 words maximum) **When answering all of these questions remember to make connections with the ideas and concepts learned from Chapter 8: Communication and Relationships. Do not use outside sources. Please only consult the textbook and any materials used in lecture/lecture slides.
Customer service interaction case study
When paraphrasing and using direct quotations from the textbook, please remember to cite the textbook and include a reference/works cited list. Ensure that this assignment meets the following criteria: – 12-point font, Times New Roman – APA style; include a cover page and reference list – Microsoft Word or PDF submissions only – To submit: – Go to Blackboard – Click on the “Assignments” tab on the side menu – Click on the appropriate assignment and attach your submission – Due Friday, February 24, 2023 at 11:59PM
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The American Indian Wars. 2023 Best
Paper instructions: explored the “The American Indian Wars. ” as viewed through Roxanne Dunbar-Ortiz’ An Indigenous Peoples History of the United States. For this week’s discussion board, imagine that you are describing this conflict to another student who is not a member of this class and using Dunbar-Ortiz’s text explain to them the answers to the following questions:
The American Indian Wars.
Paper instructions: explored the “Indian Wars” as viewed through Roxanne Dunbar-Ortiz’ An Indigenous Peoples History of the United States. For this week’s discussion board, imagine that you are describing this conflict to another student who is not a member of this class and using Dunbar-Ortiz’s text explain to them the answers to the following questions: What was the root cause of this conflict? Who were the players? How many factions were there? and finally how did the various sides view what was happening? An A level response (22-25 points) Will engage with all aspects of the prompt, use detailed specifics from the text (including direct citation), and will meet the word count.
The American Indian Wars.
A B level response (20-21 points) Will represent a good faith effort to complete the assignment, but will fall short in one of the above criteria. A C level response (17-19 points) Will be a response that fails to meet multiple areas of the prompt, and or, one that fails to meet the word count and does not complete one or more of the above mentioned criteria. A D level response (16 points or lower) will fail to complete several of the above mentioned criteria and will be vague and non-specific. https://youtu.be/l7vGM7AS6Ls
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Online and virtual aggression 2022 expert
For this assignment we will explore how online and virtual aggression affects those using social media platforms. The use of social media has led to decreased time with a partner, missed connections, jealousy, conflict arising from disagreements or hurt feelings,
Online and virtual aggression
Research Question: How is virtual aggression affecting those using social media platforms? Subtopics of interest: (examples below) The use of social media has led to decreased time with a partner, missed connections, jealousy, conflict arising from disagreements or hurt feelings, and unfavorable comparisons. The rise of cyberbullying on social media platforms and cyber aggression How can false information on social media lead to aggressive hate groups? How are people coping with social media aggression? Papers you’re interested in including: 1) A full-text APA citation: 2) Article Summary: What did they do? What are the study methods? Results?
Online and virtual aggression
Your takeaway and idea of how it relates to your paper topic. You will complete this step for a minimum of 2 articles. In the end, you will have 2 APA references with 2 corresponding summaries for each article. Each summary should be no more than 1 paragraph. 1.Eraslan , L., & Kukuoglu, A. (2019). World Journal on Educational Technology: Current Issues, 11(3). https://doi.org/10.18844/wjet.v11i3 This journal focuses on the large-scale usage of social media in the modern world. The level of communication has shifted from the real world to the digital world, transferring many harmful elements we experience daily with it.
Online and virtual aggression
They examined the effects of social media aggression on digital platforms in social relations in human life with various variables. Scientists realized that specific comments about what participants valued significantly affect aggressive behavior. 2. Yan, X., Zhu, Y., Hussain, S. A., & Bresnahan, M. (2022). Anti-Asian microaggressions in the time of covid-19: Impact on coping, stress, and well-being. Asian American Journal of Psychology, 13(3), 248–258. https://doi.org/10.1037/aap0000281 This article speaks on the aggression faced by the Asian community during the covid 19 pandemic.
Online and virtual aggression
Researchers categorized the aggression into four themes: rejection responses, verbal rejection, physical assault, and microaggression from social media platforms. In the journal, researchers are studying how participants’ responses to microaggression, personal resilience, support, among others, and coping methods. Focus on the stress level created by hate groups and the damage they could do to those on social media sights. 3. Eraslan, L., & Kukuoğlu, A. (2019). Social relations in virtual world and social media aggression. World Journal on Educational Technology: Current Issues, 11(2), 140–149. https://doi.org/10.18844/wjet.v11i2.4145. https://youtu.be/9gRzLTIpzaw
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Faith Integration Research Paper 2022 Best
Faith Integration Research Paper (FIP): This is the culminating assignment of the strategy and policy capstone course as well as your education here at Eastern University.
Faith Integration Research Paper
Faith Integration Research Paper (FIP): This is the culminating assignment of the strategy and policy capstone course as well as your education here at Eastern University. The value of an Eastern education is that you learn not only the knowledge, skills and attitudes of your chosen field of study, as well as developing a Christian worldview. This is a research paper in which you should develop a strategy for integrating your faith within your particular field of study. Here are some possible questions that you might address in your analysis: 1. How will you sustain your faith during your career?
Faith Integration Research Paper
2. What might challenge your faith in your career? 3. How have others personally addressed those challenges (research component of the paper)? From your studies and experiences here at Eastern University, our hope is that you will be in a position to think critically and Christianly about your own chosen field and how to integrate a Christian worldview. Every field of study includes research from a secular perspective. Sometimes this scholarship compliments Christian beliefs; other times it contradicts them.
Faith Integration Research Paper
The goal is the development of a life-long strategy for integrating faith and learning so that you develop a coherent Christian worldview. This strategy should include three sections: In the first section, you will identify common ground between your faith and your field of study. In the second section, you will recognize two to three areas of potential conflict between your faith and your field of study. In the third section, students should describe possible resolutions to these areas of conflict.
Faith Integration Research Paper
Students should also explain what resolution they find most convincing and why. Papers should be 5-7 pages in length, double-spaced, 12-font. The cover page and references are not included in this page count. Students should include section headings in their paper and are use 4-5 scholarly sources for their research (limit of 2 internet sources). https://youtu.be/9gBHGsgMMak
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Sociology of Work. 2022 Best
This assignment involves writing research paper on sociology of work. Basic Guidelines Paper Length: 6-8 pages, double spaced Research Methodology: informal interview, pilot survey, secondary/historical research, library research and other methods
Sociology of Work.
Sociology of Work Research Paper. Basic Guidelines Paper Length: 6-8 pages, double spaced Research Methodology: informal interview, pilot survey, secondary/historical research, library research and other methods (ex. content analysis, observational) with instructor’s permission Citation system: any of the major systems, APA, ASA, MLA etc. as long as it is consistent and professional Major theoretical perspectives in sociology: Functionalism, Conflict, Symbolic Interactionism, Rational Choice, Feminism, Critical race theory, Control theory, etc. Due date: before finals week References: 6-8 High value: scholarly books, scholarly journal articles, US government reports/websites
Sociology of Work.
Medium value: major and medium newspaper and magazine stories (ex. New York Times, Wall Street Journal, US News and World Report, Time) 0 Low value: no name, no organization type papers from the internet (“unrefereed publications”) Format: standard social science research paper format should include most or all of the following sections: · Introduction (in brief, what did you do in your research project) · Thesis statement (what is the main thrust of your paper? What do you hope to establish?) · Literature Review (see references above: find the most important and relevant literature)
Sociology of Work.
Relevant theory or theories (attempt to ground your paper in a theoretical perspective) · Methodology employed (see research methodology above. Describe what you did, especially so that someone can replicate it if you collected data. ) · Hypothesis (if you are collecting data, what is your hypothesis?) · Analysis and results (analyze the important patterns in the data you collect or literature you review. What are the strengths and weaknesses of the existing knowledge? )
Sociology of Work.
Sociology of Work concepts (think like a sociologist, spot and use sociological concepts) · Summary/conclusion (overall, what did you find and what did you learn, most important things to remember and carry forward to others studying the topic) · Bibliography page Sociology of Work Content: pursue a major concept or issue in the sociology of work. Include important related concepts (ex. income inequality=major, gender and race=minor related concepts) Subject/topic: pick one of most interest to you, one you are most familiar with, one you want to learn more about, one most relevant to your future goals or most convenient to research. Confirm that it is suitable with your professor.
Sociology of Work.
Helpful hints and Common Mistakes: Do not be too brief in your writing, including sentences, statements, paragraphs. Elaborate where possible. Do not assume the reader knows exactly what you are discussing. Guide them through the trees in the forest so to speak. Use clear descriptive terms, not vague ones such as “decent amount”. Do not ramble on or combine too much information or unconnected ideas in one paragraph. Do not write paragraphs which are a whole page or more long.
Sociology of Work.
Do not make new unique statements that substantiated somehow with evidence, facts, logic in the body of the paper (ex. “everyone knows that Fords are better than Chevys”). Do convince the reader that you have done your homework, namely, that you have read and reviewed a number of scholarly sources on the topic, have thought seriously about what they have said or wrote, connected findings to the sociology of work, and forged a solid conclusion based on a thorough analysis of your collected data, evidence, or existing literature. https://youtu.be/u-H6BDqpYW8
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Historical context of a film 2022 Best
For Paper 1 you will address 4 areas: the historical context of a film, the major ideas and issues presented, a major sociological perspective for film interpretation, and the film’s purpose.
Historical context of a film
Course Paper Information Paper 1 For Paper 1 you will address 4 areas: the historical context of the film, the major ideas and issues presented, a major sociological perspective for film interpretation, and the film’s purpose. This paper should be about 2-3 pages in length. Description of Content Areas Historical Context (25 points): Historical context refers to the immediate social and historical factors that shape life in a given time period. Draw from the historical period depicted in the film. Consider the following questions (this does not mean that you have to directly answer each question): What is the time period (year, era) within the film?
Historical context of a film
How does the film reflect (or not) the social context of that time period? Discuss any relevant major events that took place during the time period, that influence or shape the film content. What were some of the beliefs, norms, and values (culture) of the time period? How does the culture of the time period impact the behavior and ideas presented in the film? If using a futuristic film, use the current time period (2022) to make assumptions about why the “future” looks the way that it does in the film. Refer to relevant events, culture, and ideologies of our current time period that have shaped the depiction of the future.
Historical context of a film
Historical events should only be mentioned if they are directly connected to events or issues in the film/series. This section requires the use of credible sources, aside from the textbook. Cite the source(s) in the text of this section. Major Sociological Perspective (25 points): Identify a major sociological perspective (functionalist, symbolic interaction, conflict, feminist) that aligns best with the film. Discuss how the perspective can be used to interpret and analyze the film. It is recommended that you choose only one theory and explore it in depth. Consider the following questions (you do not have to directly answer each of the questions): How would the film be described using the perspective of your chosen theory?
Historical context of a film
What aspects of the film does the theory guide you to look at specifically? What are some of the limitations in the scope of the theory? Major Ideas/Issues (25 points): This paragraph should specifically state the most important ideas and issues of your film/series. Think critically about these things. What shapes and/or complicates the lives of the characters? Avoid one word responses. For example: One of the major issues presented in the film is social class. Avoid vague responses. For example: One of the major ideas in the film is that things change.
Historical context of a film
Purpose (25 points): In this paragraph, consider the following: What direct or indirect message(s) does the film convey? Are there certain actions that the film suggests that its audiences take (based on the ideas and behaviors portrayed)? In essence, contemplate why the film was made. How does the film help us to understand the society in which we live? You are strongly encouraged to begin drafting the paper right away. Do not hesitate to contact me in-person or via email for assistance. The Writing Lab is located in the Learning Commons and is a great resource for help with this paper.
Historical context of a film
You will have to think deeply and do some research to do well on this paper. ***Paper 1 due: September 18 Paper 1 Grading Rubric Introduction- 100pts. For full credit to be awarded, each section must contain all of the general requirements of the course paper description, and the specific requirements for each section. Minor errors will result in a loss of 1-5 points. Missing parts of a section or incorrect information will result in a deduction of 10 or more points for that section. If an entire section is incorrect or missing, 0 points will be awarded for that section. https://youtu.be/gGDxis5KB7Y
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